Service Disclaimer

Service Disclaimer

NevaSolo is operated by Trinity Financial Management Pty Ltd (“we”, “us”, “our”).

This Service Disclaimer applies to the NevaSolo mobile application, website, and related services (the “Services”).

This page explains the limitations of the Services and the extent to which liability may be limited.


1. Nature of the Services

NevaSolo provides a digital platform that enables users to initiate safety sessions, share trip information, and coordinate incident alerts with trusted contacts or authorised participants.

The Services facilitate communication and information sharing between users but do not provide supervision, monitoring, or direct intervention.

Use of the Services is at the user’s own discretion.


2. Technology and service availability

The Services depend on multiple technical systems including:

  • mobile devices and device hardware
  • internet connectivity and mobile networks
  • GPS and location services
  • push notification infrastructure
  • third-party cloud infrastructure providers

Interruptions, delays, or inaccuracies may occur due to factors outside our control.

We do not guarantee uninterrupted availability of the Services.

The platform may also be temporarily unavailable due to maintenance, updates, or system improvements.


3. Information and data displayed

Information displayed within the Services may include:

  • user-generated information
  • location data
  • incident reports
  • session updates
  • system-generated notifications

This information is primarily generated by users or automated system processes.

While we aim to maintain reliable platform functionality, we do not warrant that all information is accurate, complete, or current at all times.


4. Reliance on the Services

Users remain responsible for their own decisions and actions when using the Services.

The platform should be used as a supporting communication tool and not relied upon as a sole or primary system for safety, communication, or emergency response.

Users should exercise their own judgment and take appropriate precautions based on their circumstances.


5. Third-party infrastructure

The operation of the Services may rely on third-party service providers including cloud hosting, infrastructure, and communication systems.

We do not control the availability or performance of these third-party services and are not responsible for interruptions caused by such providers.


6. Limitation of liability

To the maximum extent permitted by law, Trinity Financial Management Pty Ltd disclaims liability for any loss, damage, or harm arising from:

  • use of the Services
  • reliance on information provided through the Services
  • delays or failures in alerts, notifications, or communications
  • interruptions or technical failures affecting the platform

Where liability cannot be excluded under applicable law, liability is limited as described in the NevaSolo Terms of Use.


7. Updates to this disclaimer

We may update this Service Disclaimer from time to time to reflect changes to the platform, technology, or applicable laws.

Continued use of the Services after updates are published constitutes acceptance of the current version.


Contact

For enquiries regarding this disclaimer or the Services:

Trinity Financial Management Pty Ltd
Email: safezone@nevasolo.com
Website: https://nevasolo.com