Contact NevaSolo

Use this page to get in touch with NevaSolo for questions about the personal safety app, enterprise safety coordination, or general enquiries.

Whether you are an individual user, a shopping centre, a brand, or a security provider, we’re happy to point you in the right direction.

Who this is for

TYou can contact NevaSolo if you are:

  • An individual with questions about the personal safety app
  • A shopping centre or precinct operator
  • A retail brand or head office team
  • A security provider or contractor
  • A partner or stakeholder

For app downloads and updates, please refer to the relevant app store listings.

Start a conversation

Submit the form below and include a brief description of your enquiry. We’ll review your message and respond where appropriate.

What happens after you contact us

After submitting your enquiry:

  • We review your message
  • We respond with relevant information or next steps
  • If needed, we may follow up for clarification

Response times may vary depending on enquiry type.

Important note

NevaSolo is a communication and coordination platform. It does not provide emergency services, guarantee safety outcomes, or offer real-time monitoring.

For urgent or emergency situations, contact local emergency services directly.