How NevaSolo Works for Enterprise Safety and Incident Management
NevaSolo is an enterprise safety and incident management platform designed to provide clear visibility, structured response, and coordinated action during active situations.
It replaces fragmented communication and unclear escalation with a single, event-based workflow.
When an incident occurs, everyone who needs to know is aware. Roles are clear. Tasks are assigned. Actions are recorded. Nothing runs unless something is happening.
Built Around the Incident Lifecycle
NevaSolo follows a simple but structured incident lifecycle:
- Incident is created
- Relevant parties are notified
- Roles are assigned
- Response is coordinated
- Actions and media are recorded
- Incident is resolved and archived
This approach ensures clarity without unnecessary monitoring or background activity.
1. Incident Creation
An incident can be submitted by authorised users within the organisation, such as:
- Store or tenant staff
- On-site personnel
- Centre management
- Security teams
Each incident includes relevant context such as location, description, and supporting media if required.
Incidents are event-based. They only exist when something is happening.
2. Real-Time Visibility and Notifications
Once an incident is created:
- Centre management receives immediate visibility
- Security teams within the relevant zone are notified
- Assigned responders are clearly identified
Notifications are targeted, not broadcast blindly. Only those responsible are alerted.
This reduces confusion and ensures focused response.
3. Role-Based Task Assignment
NevaSolo uses clear role definitions to avoid overlapping responsibility.
Staff and Tenants
Submit safety requests or incident reports with context and know they are being handled.
Centre Management
Receives incidents in real time, assigns tasks, oversees resolution, and maintains overall visibility.
Security Teams
Accept assigned tasks, respond on site, update status, and close incidents when resolved.
Each action is timestamped, creating a clear record of what occurred and when.
4. Coordinated Response During Active Situations
During evolving incidents, NevaSolo supports:
- Real-time updates
- Broadcast instructions where appropriate
- Evacuation guidance and marker placement
- Clear communication without crowd tracking
Guidance can be adjusted as situations change. All communication is event-driven and contextual.
There is no background monitoring of staff or passive tracking of individuals.
5. Media and Evidence Capture
When relevant, users with permission can upload:
- Photos
- Video
- Audio
All media is linked directly to the incident record.
This creates structured documentation without requiring separate systems or post-event reconstruction.
6. Resolution and Audit Trail
When an incident is resolved:
- The resolution status is recorded
- All actions remain timestamped
- A clear audit trail is preserved
This provides:
- Accountability
- Post-incident review capability
- Compliance support
- Operational insight
NevaSolo provides visibility without micromanagement.
Head office or brand-level users can remain informed without interfering with on-site response.
7. Event-Based by Design
Unlike surveillance platforms, NevaSolo does not:
- Monitor staff continuously
- Track movement in the background
- Generate passive data feeds
The system activates when incidents occur and remains inactive otherwise.
This protects privacy while maintaining readiness.
Designed for Real Environments
NevaSolo is used across environments such as:
- Shopping centres
- Schools and universities
- Hospitals and medical centres
- Construction and mining sites
- Stadiums and large venues
- Corporate campuses
- Government facilities
Each environment uses the same structured framework adapted to its operational needs.
A Clear Safety Coordination Platform
NevaSolo is not a surveillance tool.
It is not background monitoring.
It does not replace emergency services.
It is an enterprise safety coordination platform that provides:
- Clear incident management
- Defined roles and responsibilities
- Structured response workflows
- Recorded outcomes
Safety is not about constant observation. It is about clear coordination when it matters.
Next Steps
Explore how NevaSolo works in your environment: